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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Prem Vaishnava

Prem Vaishnava

October 20, 2024

5  out of  5
rating by Prem Vaishnava
"It was a pleasant experience of working with Ron and Ms Ketha to switch our home, car, and rental policies from an Ann Arbor agency to Ron’s agency in Flint. I am highly impressed with professional knowledge and kind attitude of Ms Ketha to make these changes in less than an hour. I am very happy with the work and would recommend this State Farm agency to my family and friends."
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that you found the transition of your policies to be smooth and efficient. Ms. Ketha and I strive to provide knowledgeable and kind service, and it's wonderful to know we met your expectations."
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Gary Goulet

October 17, 2024

5  out of  5
rating by Gary Goulet
"Absolutely fantastic customer service. They were able to get me a policy that no other company would do."
We responded:
"Thank you so much for your kind words, Gary! It's wonderful to hear that we could provide you with a policy when others couldn't. Your satisfaction is our top priority, and we're delighted to have met your needs."
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Diana Adams

October 1, 2024

5  out of  5
rating by Diana Adams
"Very quick, professional, and affordable service. It's great working with Ms.Ketha"
We responded:
"Thank you for the wonderful feedback, Diana! It's fantastic to hear that Ms. Ketha provided quick, professional, and affordable service. We're delighted to have you as part of our State Farm family!"
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Gregory Boggs

March 22, 2024

5  out of  5
rating by Gregory Boggs
"Awesome thanks."
We responded:
"Gregory, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Ron "
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Sue Henius

November 29, 2023

1  out of  5
rating by Sue Henius
"Insurance high over 450.00 for just no fault. So check before u do this company. Wow! Someone replied no excuses. The rate they gave to me again was close to the 500.00 dollar mark Please buyers beware this is too high CHECK YOUR RATES CALL AROUND! The rates for insurance are a rip off!"
We responded:
"Sue, I’m sorry to hear that you feel this way. We do our best to provide all of our customers with excellent rates and customer service, however rates are based on many factors. Please feel free to give me a call at the office if I can be of any further assistance. - Ron"
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Larry C

September 12, 2023

5  out of  5
rating by Larry C
"Very professional and dependable"
We responded:
"Thank you for the wonderful review recognizing our efforts to provide you with friendly, professional and thorough customer care, Larry! It is our pleasure to be able to assist you with any of your insurance needs and we are happy to have earned your trust!"
Profile photo of Dean Wheeler

Dean Wheeler

August 31, 2023

5  out of  5
rating by Dean Wheeler
"The ladies there are always so helpful. Always figure out what I need and help me get it done. Awesome place to shop for auto insurance been Dealing with these people for years, and will keep dealing with them for years. I have 2 cars. I put on storage insurance every year. And then put back on summer insurance for the year. Never been a hassle, never been a problem.awesome ppl."
We responded:
"Dean, thank you for your 5-star review!"
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Leo Jr Eryas

April 24, 2023

5  out of  5
rating by Leo Jr Eryas
"Helpful and reasonably priced, would recommend"
We responded:
"Leo, Thank you for the great review and recommendation to our team. "
Profile photo of Rebecca Rosa-Pierson

Rebecca Rosa-Pierson

November 9, 2021

5  out of  5
rating by Rebecca Rosa-Pierson
"Very friendly and helpful"
We responded:
"Thank you, Becky."
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Mark Mayberry

August 20, 2021

5  out of  5
rating by Mark Mayberry
"High degree of professionalism, great personal service, always dependable! Mr. Gillum and his team get the job done!"
We responded:
"Mark, Thank you for taking the time to leave us such great feedback. We strive to provide excellent service."
Profile photo of Tracey D. Cavette, MA

Tracey D. Cavette, MA

July 29, 2021

5  out of  5
rating by Tracey D. Cavette, MA
"Great insurance."
We responded:
"Thank you for taking the time to leave us a great review."
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Hotlizfoodcfitic LLC

July 3, 2021

5  out of  5
rating by Hotlizfoodcfitic LLC
"Great customer service from Keytha Always willingness to help"
We responded:
"Thank you for the great review."
Profile photo of G

G

March 30, 2021

5  out of  5
rating by G
"Candice & Ketha are rockstars for Ron. I've been an SF customer through this agency for over two decades. They are fast, accurate, professional, and affordable. I've recommended them to everyone I know."
We responded:
"Greg, We appreciate your great feedback and trusting us with your Insurance needs. We look forward to our continued business relationship! Thank you so much!"
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Brian Mason

February 20, 2021

4  out of  5
rating by Brian Mason
"Great service"
We responded:
"Thank you, Brian."
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URBAN EXPLORER89

February 2, 2021

1  out of  5
rating by URBAN EXPLORER89
"Good luck on having someone pick up the phone if I could give the insurance agent a negative 100 I would"
Profile photo of Alayna McEvoy

Alayna McEvoy

January 28, 2021

5  out of  5
rating by Alayna McEvoy
"Thank you Ketha and Ron! They got my new personal auto policy set up and sent everything to me electronically including the binder for the dealer. They were fast, professional and offered me great rates! I look forward to working with them in the future and feel State Farm will take care of me if I ever need a claim. I highly recommend Ron Gillum insurance for all your insurance needs."
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Daniel Richardson

August 14, 2020

1  out of  5
rating by Daniel Richardson
"Can't get anyone on the phone, I left several messages that never been responded too🙄"
Profile photo of De Mayfield

De Mayfield

March 11, 2020

5  out of  5
rating by De Mayfield
"Great !!!!"
We responded:
"Thank you for the 5 star review."
Profile photo of Michelle Ewald

Michelle Ewald

October 25, 2019

4  out of  5
rating by Michelle Ewald
"The Marketing Coordinator Keitha is incredibly helpful and nice! She's gone out of her way on numerous occasions to help me even when some of the issues were not part of her job!"
We responded:
"Michelle, Thank you for the great review. We are happy to help with all your needs."
Profile photo of Jayne Conrad

Jayne Conrad

October 23, 2019

5  out of  5
rating by Jayne Conrad
"They provide great personalized service. You feel like you are taking to your friend."
We responded:
"Thank you for the great review, Jayne."
Profile photo of Elzie Dennis

Elzie Dennis

September 24, 2019

5  out of  5
rating by Elzie Dennis
"Friendly,I have been with Ron for over twenty,-five years."
We responded:
"Thank you for your loyalty to our agency and State Farm."
Profile photo of Gerry Drake

Gerry Drake

September 22, 2019

4  out of  5
rating by Gerry Drake
"Not cheap"
We responded:
"Gerry, Thank you for the review."
Profile photo of Julia Gamble

Julia Gamble

September 9, 2019

5  out of  5
rating by Julia Gamble
"Just went by to see my old insurance agent that's all I was doing if you ever need of insurance check him out"
We responded:
"Thank you for the positive feedback, Julia."
Profile photo of Fun# Larry

Fun# Larry

January 14, 2019

5  out of  5
rating by Fun# Larry
"Great service!"
We responded:
"Thanks for the review! We appreciate it. -Ron"
Profile photo of Sharon Allen

Sharon Allen

January 4, 2019

5  out of  5
rating by Sharon Allen
"Easy parking"
We responded:
"Thanks, Sharon! -Ron"